CABI Academy

Use of CABI's Services

Users acknowledge that their unauthorised use or misuse of any CABI-owned or hosted Content (“Content”) and Services, including but not limited to, websites and portals could cause CABI or other users irreparable harm. Any unauthorised use of any of these Services or other breach of these Terms and Conditions shall automatically terminate any licence or permission granted to you by CABI. In addition, CABI reserves the right, but is not obligated, to investigate any potential violations of its Terms and Conditions and/or any behaviour that is potentially unlawful, and such investigations may involve co-operation with law enforcement authorities.

CABI reserves the right to exercise editorial control over the Content in its Services and users may not use the Services to publish or distribute any information (including software or other content) which is defamatory, abusive, hateful, profane, pornographic, threatening or vulgar, illegal, violates or infringes upon the rights of any other person, contains errors, viruses or other harmful components, or which is otherwise actionable at law. 

The availability of the Services at all times is not guaranteed. In particular, the websites may be temporarily unavailable for maintenance or technical reasons without this giving rise to any claims against CABI.

User Obligations

Users may:

• Use any CABI Services that relate to the CABI Academy, including but not limited to, its sites or portals but must do so with respect for other users as well as for CABI
• Only distribute other people’s personal details if those people give their consent and such data may only be used under applicable laws and regulations.
• Reuse content in any of the Services for personal, non-commercial, informational or scholarly use, but must retain and not alter all copyright and other proprietary notices
• Where allowed under relevant licences or agreements, search, display and view on screen, download, print or email retrieved content for the purposes of research, teaching or private study and not for commercial use (“Prohibited use”).
• Users must give appropriate credit to people and other third-party providers for the use of their information or data elsewhere, as allowed under applicable laws and regulations, and this should be correctly cited. 

Prohibited Use - Users may not:

• Use the Services in any way to send unsolicited or unauthorised material to anyone.
• Use CABI, its logo or any other marks in any way to suggest an affiliation with or endorsement by CABI of any individual, organisation, product, service, or research.
• Use technical and other measures to systematically download, retrieve, reverse engineer or any other action as applied to CABI’s Content and Services in order to circumvent CABI’s security measures or to produce any derivative and other competing products or services, including but not limited to, collections, compilations, or online courses.
• Sell, rent or license CABI’s Content and Services in any medium, or use for the purposes of advertising and promotion, except as otherwise expressly permitted under these Terms and Conditions, or any relevant licence or agreement or authorisation by CABI.
• Attempt to gain unauthorised access to any portion or feature of the Content and Services, any other systems or networks connected to the Services or to any CABI server or third-party servers hosting its Services. 
• Probe, scan or test the vulnerability of the Services, including but not limited to, CABI’s websites or apps, or any network connected to them, or breach or attempt to breach the security or authentication measures on the Services or any network connected to the Services.

Intellectual Property

Copyright

Unless otherwise stated, CAB International, CABI,  and where applicable, SciDev.net, is the copyright holder for all its Content and Services, including, but not limited to, its databases, internet resources, compendia, books, text, graphics, images, videos, audio, trademarks, logos, computer code, “look and feel”, and other information, in any form or medium, including derivatives thereof, now known or hereafter devised. These intellectual property rights (IPR) owned by CAB International, CABI, SciDev.net, its licensors and other content providers is protected by copyright, trademark and other intellectual property and unfair competition laws.

External contributors such as subject matter experts, external specialist reviewers and third parties, who contribute to CABI Academy course creation, including, but not limited to, provision of content or sharing specialist knowledge in any form or medium for CABI’s use, are subject to a signed Agreement drawn up with CABI at the start of the project.  Agreements with CABI do not give other parties the right, title or interest to acquire such IPR unless expressly provided in the Agreements.

CABI takes copyright very seriously and will act, if necessary, to protect and defend its work and their reputation by getting infringing material taken down. CABI also takes allegations of plagiarism, ethic disputes and fraud very seriously. If anyone becomes aware of a possible infringement or plagiarism, they should contact the CABI Academy Team in the first instance.

CABI also takes seriously the need to ensure that any material we publish does not infringe the copyright of others and that all necessary permissions have been granted for use of third-party material in CABI products and services.

Permissions and Permissions Enquiries

Material published by CABI is subject to all applicable copyright, database protection, and other rights so you will need to seek permission if you wish to re-use any of this material, whether it is in any printed or electronic publication, or for other uses. Such material will include, but is not limited to, text, illustrations, tables, charts, photographs or other material, and, depending upon the circumstances, may be re-used for commercial or non-commercial purposes. Whatever the purpose, you must properly acknowledge and reference CABI as the original source of the material thus: Author(s)/Editors(s); Year of publication; Course Title; Publisher (CAB International, Wallingford, UK).

Please email permissions@cabi.org giving clear information about what CABI content you would like to request, including, where applicable, course name, activity or assessment name, and URL. Please state how you would like to reuse the content, including attaching copies of proposed modified content and publication details such as publisher, type of publication, name of publication, estimated date of publication and circulation, languages and territories.

While CABI undertakes to process permissions requests in a timely manner, failure to provide all the relevant information could result in lengthy delays in processing such requests. Please also check carefully the cited copyright for any item, and do not request permission from CABI to use any items for which CABI is not the stated copyright-holder.

CABI is a signatory to the STM Permissions Guidelines, which enables permission to be granted by one STM signatory publisher to another for the re-use of limited amounts of material from published works in other publications. Further information on the guidelines, including details of excluded content, and an up-to-date list of the STM signatory publishers can be found in these Guidelines. Please note that co-signatories of the Guidelines still need to clear permissions with CABI.

Artificial Intelligence (AI)

You may not use content from CABI (including from its portals and websites, in combination with any artificial intelligence tool, model, or system (including, but not limited to, to train an algorithm, test, process, analyse, generate output, and/or develop any form of artificial intelligence tool). You may not give permission to a third party to use content from CABI, including from its portals and websites, in any artificial intelligence tool, model, or system (including to train an algorithm, test, process, analyse, generate output, and/or develop any form of artificial intelligence tool). This includes the unauthorised use of bots, etc, and the unlawful scraping of our content and crawling our websites, unless licenced to do so.

Unauthorized scraping, crawling, or other automated means of extracting data from CABI content for any purpose, including use in AI tools, models, or systems, is prohibited. Such activities may violate these Terms and Conditions and applicable laws, potentially resulting in legal action under the laws of England and Wales.

You may not use, partially or wholly, any CABI-owned or hosted content, for the training, development and modelling, or improving and testing of an AI model, tool, or system, especially any generative AI models. It is clarified that any scraping of CABI content for such purposes is illegal and may give rise to legal action under the laws of England and Wales. If you would like to use content from CABI, including from its portals and websites, you will need to discuss this with CABI first and obtain prior agreement and licensing as required from CABI and the IP owners of the content in question.

You may not, without prior permission in writing from CABI, do anything to the information and data such as indexing it, unless permitted to do so in order to make the CABI content searchable on the Internet and you ensure that links are provided prominently back to the original content. Without prior written permission from CABI, any other form of indexing, such as for creating databases or AI models, is prohibited. You may not use personal data in any way for purposes other than the purposes originally designated, and only when you have prior written agreement from CABI, including for the purposes of sending unsolicited or unauthorised material.

It is important to attribute correctly the source of information contained in AI models, tools, and systems, both to comply with intellectual property legislation and regulation, and other relevant legislation and regulation, and so that users are more trusting of the information and data. In most cases, where CABI-owned or hosted content is used, you will need to attribute the source of information and may need to do this in discussion with CABI. Please note that you must also comply with Creative Commons (CC) licences that may apply to this content. Most licences include attribution (BY) so you must ensure that this happens so that users can be redirected to the original source of the content and understand the licence under which this content is made available.

Creative Commons Licenses

Various parts of the CABI Academy’s Content are shared under different Creative Commons (CC) licenses. An explanation of each of these licenses may be found at:

https://creativecommons.org/share-your-work/cclicenses/

This gives you a clear indication of how you can reuse material and you will note that most of the licenses include attribution (BY). It is important that you adhere to the respective CC licences and what they do and do not allow.  

Privacy

CABI is registered with the Information Commissioner’s Office in the UK for the purpose of collecting and storing personal information about its customers and subscribers. CABI does not, under any circumstances, sell, trade or rent personal details to any other third party. For more information about CABI’s undertakings on privacy, please read our Privacy Notice. For information about the use of cookies on CABI’s websites, please read our Cookie Policy.

CABI uses commercially reasonable, industry-standard measures to protect the security of its websites and services. Despite these measures, CABI cannot guarantee that unauthorised persons will not be able to defeat its security measures. Your access to some of our Content and Services may be password-protected. To maintain the security of information contained in the websites and services, including personal information, you must keep your username(s) and password(s) strictly confidential and not disclose them to anyone. You will be solely responsible for any action, activities, and access to CABI’s Services that are taken using your username and password and that occurred before you notified us of their loss. If you become aware of any security breach of your password or of the security of CABI’s websites or services, you must contact CABI as soon as possible at dataprotection@cabi.org.

Payment Processing

We use Stripe to process payments securely. When you make a payment, Stripe may collect and process personal data including your name, contact details, payment method information, and transaction data. Stripe acts as a data processor on our behalf and complies with UK GDPR. For more information, please refer to Stripe’s Privacy Policy.

Cookies and Tracking

Stripe may use cookies and similar technologies to detect fraud and improve service performance. These cookies may collect device and usage data. You can manage your cookie preferences via our Cookie Banner.

International Transfers

Stripe may transfer your personal data outside the UK and EEA. These transfers are protected by appropriate safeguards, including the International Data Transfer Agreement (IDTA) or Standard Contractual Clauses with the IDTA addendum.

Disclaimer and Liability

Although CABI has taken reasonable care to ensure that the information, data and other material made available online and in its other products and services is error-free and up to date, it accepts no responsibility for corruption to the information, data and other material thereafter, including but not limited to any defects caused by the transmission or processing of the information, data and other material. The information made available online, including any expression of opinion and any projection or forecast, has been obtained from or is based upon sources believed by CABI to be reliable but is not guaranteed as to accuracy or completeness. The information is supplied without obligation and on the understanding that any person who acts upon it or otherwise changes his/her position in reliance thereon does so entirely at his/her own risk. Information supplied is neither intended nor implied to be a substitute for professional or medical advice. CABI provides the content on this website and in its Content and Services “as is” and without any warranties or representations of any kind (express, implied and statutory, including but not limited to the warranties of title and noninfringement and the implied warranties of merchantability and fitness for a particular purpose), all of which CABI and its suppliers and licensors disclaim to the fullest extent permitted by law. Your use of the Services and all content and submissions included in or accessible from the Services are at your sole risk.

The presentation of material in CABI products and sites does not imply the expression of any opinion whatsoever on the part of CABI concerning the legal status of any country, area or territory or of its authorities, or concerning the delimitation of its borders. The depiction and use of boundaries, geographic names and related data shown on maps and included in lists, tables and datasheets on this website are not warranted to be error free nor do they necessarily imply official endorsement or acceptance by the CABI. The term “country” as used in the presentation of maps, lists, tables and texts also refers, as appropriate, to territories or areas.

The information on bioprotection products contained in CABI products and sites/portals is for informational purposes only. Whilst every effort is made to ensure the accuracy of the information CABI cannot be held responsible for any omission of data or any error in product or company details shown. Furthermore, CABI cannot be held responsible for the ineffectiveness or any accident that may result from the use of a cited product.

Advertising disclaimer

Any advertising that may appear on any CABI online product is entirely independent of any relationship between CABI and other publishers or external suppliers, and does not imply in any way an endorsement of the advertiser's products or services by CABI.

Licensing

In some cases, access to all of CABI's Content and Services is provided on the understanding that users have read and are willing to abide by an additional licence or other agreement, which covers a broad set of conditions of purchase. These licences and agreements are designed to make it clear to users of our products what they may and may not do with the Content provided to them as part of their purchase (general permitted and prohibited use of CABI’s online products are shown below). Some of these licences and agreements will include these Website Terms and Conditions (where applicable). If you have any queries, please email enquiries@cabi.org with your question.

Individual sales licence and other agreements will be agreed by negotiation and completed with details of individual subscriptions and access rights, among other things. When subscribing, only one Licence Agreement is required per site; details of all subscribed products should be entered into Schedule 1 of the Agreement. Please email enquiries@cabi.org for a copy of the relevant standard licence for the product you would like to purchase or if you have any queries.

Additional CABI Academy Terms and Conditions

Ordering products

A user may purchase any digital learning product by selecting the relevant button on the product page. This can be reviewed or altered at any time before purchase, and products may be removed before submission. Once the submission button is clicked, the order is placed and CAB International (CABI) confirms receipt. Should the payment process not be completed successfully, i.e. CABI does not receive confirmation of payment from the relevant payment service provider, CABI will not confirm the order, but notify the customer of failure of payment.

The charge will be listed on your payment card or chosen payment method as CAB International along with the total amount charged.

Products available

CABI offers the following kinds of eCommerce products via the CABI Academy: 

• Online learning courses
• Digital learning products

Pricing and payment

The total cost charged to your payment method will be the price of the item, less any applicable discount, plus any applicable sales tax.  Specific sales tax charges will be provided on the ordering page.

The price indicated in the CABI Academy shopping cart is inclusive of VAT or equivalent sales tax depending on the shipping and billing details provided. The customer shall be responsible for any local charges or taxes that are levied on them, that apply to their order.

For all customers, the price does not include, and additional fees may be charged for:

Any applicable customs or import taxes and/or duties that you may have to pay upon receipt of the products. Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you an Order Confirmation.

You should be aware that online payment transactions are subject to validation checks by your card issuer and we are not responsible if your card issuer declines to authorise payment for any reason. Please note, it is possible that your card issuer may charge you an online handling fee or processing fee. We are not responsible for this fee.

For digital learning product orders made via the CABI Academy, you will be charged immediately.

Refunds

If you change your mind about the digital learning product(s) purchased, you can request a full refund within 14 days of purchase. We will endeavour to respond to your request for a refund within 5 working days of receiving your request.

Eligibility for refunds

Refunds are available provided you have not accessed the digital learning product, or if you have attempted or completed any assessment associated with any digital learning product.

How to request a refund

You can request a refund by contacting Customer Support via support@cabi.org, unless the products or services have been used or accessed.

Alternative solutions

If you believe you have purchased the wrong digital learning product, transfer of access to another digital learning product of equivalent value (at the point of purchase) can be requested and arranged by contacting Customer Support via support@cabi.org.

Promotions and discount codes

Site-wide sales are defined as promotions where a saving can be made against selected digital learning products. These are not combinable with any cart level discount codes and will negate any codes with equal or lesser value at cart. These site-wide promotions remain the property of CABI and are not transferable. There is no cash alternative. We reserve the right to withdraw them, refuse or restrict the order at any time.

Any discounts or promotional considerations applicable to each order apply only to the initial purchase and purchase price, they are not applicable to other charges, including previous purchases, current or existing subscriptions, unpaid balances or any future charges related to the product(s) if the customer has agreed to an ongoing subscription for the product(s). To claim your discount, you must enter or view the specific code at the cart page promotion at the time of purchase. Discount codes are valid for individual customers only (excluding Trade, Booksellers, Distributors and Institutions) and can only be used once per customer and household unless stated otherwise. Customers may not create additional accounts in order to use single use codes more than once and CABI reserves the right to cancel such orders.

Specific details of the terms and conditions of individual discounts and promotion codes will be detailed on www.academy.cabi.org.